Frequently Asked Questions

To help you find an answer quickly the most frequently asked questions and answers are compiled below. The questions are divided into categories to further facilitate the search process. You can also search for an answer using a relevant key word.

• Shirts
• Customer service
• Claims
• Delivery
• Measurements
• Placing orders
• Pricing
• Working conditions

Measurements

Will my measurement profiles be saved for future orders?

Yes, your complete profile will be stored until you choose to delete or alter it. When you enter next order you simply design your new shirt and at the final stage select your previously entered measurement profile. Simple and easy!

Will my shirt shrink and if so how much?

Our fabrics are sanforized or pre-washed to reduce shrinkage at a minimum, but cotton fabrics may still shrink. We can adjust for shrinkage of the particular fabric you have chosen when making the shirt. This implies that the shirt will be slightly larger before first wash and be on your measurements after the first wash. You select this option when defining your measurement profile.

Which fit should I choose?

When choosing a fit, your comfort is the most important factor to take into consideration.

Our Slim fit model is accurately cut to match your body without unwanted excess fabric. Please note that we of course add movement room to your shirt when producing it.

If you want a little more movement room in your shirt we recommend our Normal fit. This is also cut to match your figure, but leaves a little more space for you to move. A comfortable fit while still being formal.

For casual occasions or if you are a big person, try our Loose fit. This is a straight cut, leaving much more movement room in your shirt. As this fit leaves quite a bit of extra fabric on the shirt, it is not recommended for formal occasions