Frequently Asked Questions

To help you find an answer quickly to the most frequently questions, you will find the most common issues compiled below. The questions are divided into categories to further facilitate the search process. You can also search for an answer using a relevant keyword.

• Custom-made products
• Customer service
• Claims
• Delivery
• Measurements
• Placing orders
• Pricing
• Working conditions

Pricing

I have ordered more than one shirt or polo piqué and the prices are different, why?

The price of a garment is affected by the choice of fabric (in the case of dress shirts) and various other design options such as contrast fabrics, embroidery etc.
For polo piqués and chinos as well as shorts, the price depends only on the options you choose when designing, not the fabric.

What are the shipping costs?

Regardless of the number of shirts or other products in your order, the final shipping costs will never exceed the cost of sending just one shirt.